@article {A2024, title = {A behaviourally-informed app can encourage switching of financial products}, year = {2024}, url = {https://www.esri.ie/publications/a-behaviourally-informed-app-can-encourage-switching-of-financial-products}, author = {Robertson, D., Poluektova, O., Lavin, C., Timmons, S., and Lunn, P.}, journal = {ESRI Working Paper 782}, }