@article {A2009,
title = {A Code of Practice for Grocery Goods Undertakings and An Ombudsman: How to Do a Lot of Harm by Trying to Do a Little Good},
year = {2009},
url = {https://www.esri.ie/publications/a-code-of-practice-for-grocery-goods-undertakings-and-an-ombudsman-how-to-do-a-lot-of-harm-by-trying-to-do-a-little-good},
author = {Gorecki, P.},
journal = {ESRI Working Paper 320},
}