CCPC advice helps consumers judge mortgage offers, but potentially serious misunderstandings remain
January 10, 2020
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Consumers make better long-term decisions about mortgages after reading official advice on switching – however, many mortgage-holders still do not understand some features of how mortgage products work.
The results come from a behavioural experiment carried out by the ESRI’s Behavioural Research Unit and funded by the Competition and Consumer Protection Commission.