Supporting decision-making in retirement planning: do diagrams on pension benefit statements help?
April 11, 2019
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This study used a controlled experiment to test whether explanatory diagrams can improve comprehension of pensions and increase willingness to contribute to a pension. It finds that diagrams help people to see the benefits of contributing to a pension, but people still struggle to understand how pensions work. People find tax relief particularly complex, raising concerns about its effectiveness as an incentive.